Week 04 update · Inventory dashboard, AI order summary
InboxDelivery from Antdragon <[email protected]>
to me
Hi team,
Short update for this week. Two system improvements went live, one AI workflow is ready for staff testing, and two decisions need your approval by Wednesday.
What went live last week
- Inventory dashboard now shows low-stock items, pending orders, and warehouse exceptions in one place.
- Customer service view now shows order status, payment status, delivery status, and last support note on one screen.
- Report export now runs in the background. The page no longer freezes while finance waits for the file.
AI work ready for testing
- AI order summary is now available for internal staff. It summarises order history, customer notes, payment status, and delivery issue into a short view before staff reply.
- AI is currently limited to internal staff view only. It does not send messages to customers automatically.
What we are working on this week
- Staff testing for AI order summary.
- Cleanup of old order status labels.
- Preparing delayed shipment report for management.
Decisions we need from you by Wednesday
- Should AI summary show internal notes to branch managers only, or to customer service too?
- Should the delayed shipment report be sent daily at 9am, or only every Monday?
Risks and things blocking us
- Some older orders have missing delivery status. We will flag them separately instead of letting AI guess.
- WhatsApp reply automation should stay manual approval for now.
Next release target
- AI order summary live for customer service, pending your Wednesday decision.
- Delayed shipment report scheduled for next Monday's update.
Rosaan
