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Fix Sprint

One clear software problem fixed, at a price agreed before we start.

From RM3,000

Ask about Fix Sprint
Type
One-off work
Result
One software problem fixed, tested and handed back, at a price agreed before we start.

You can point to the problem: a wrong report, a broken integration, a step that fails.

What is in scope

  • One specific problem: a report with wrong totals, an integration dropping orders, a step that fails.
  • Confirming the problem and agreeing what fixed looks like.
  • The fix, tested against that agreement.
  • The release, and a short note on what changed.

What you bring

  • The problem, and a real example of it happening.
  • Access to the code and somewhere to test.
  • What the correct result should be.
  • Someone who checks and accepts the fix.

Not included

  • Every other bug in the system.
  • New features.
  • Looking after the system afterwards. That is Software Care.
  • A problem whose cause nobody knows yet. That starts with a System Review.

Price and terms

From RM3,000. We confirm the price once we have seen the problem and the access, before any work starts. Prices exclude SST.

How it starts

  1. 1.

    Show us the problem

    What is wrong, a real example and what it should do instead.

  2. 2.

    Agree the price

    We look at the problem and the access, then confirm the price and what fixed means.

  3. 3.

    Fix, test, release

    We make the fix, you check it against what we agreed, and it goes live.

Questions about Fix Sprint

RM3,000 is where one clear problem starts. We confirm the actual price after looking at it, before you commit to anything.

Tell us what isn’t working.

A few lines is enough: the system, what’s going wrong and what it’s costing you. We’ll reply with where we would start.